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Sugar Bay Resort and Spa 6500 Estate Smith Bay St Thomas, VI 00802 US Virgin Islands Phone: 340.777.7100 Fax: 340.777.7200

Guest Comments

"We will definitely be back"

We had the greatest time. It was our honeymoon so we got a free upgrade and the phone in our room didnt work so they upgraded us again. They were very helpful and even lets us call home from the lobby phone for free. The resort is beautiful and they always have something to do. The all-inclusive is the best way to go because the food and drinks are amazing and you can eat and drink whenever you want. Also they have a lot of different places to eat with different types of food. Free shuttle from the lobby to the pool and a whole lot more. I cant even think of all the great stuff they have there. We will definitely be going back.

Stephanie from Michigan, Expedia


"Will go back again!"

This was one of the Best trips I have ever taken. Expedia does everything for you. There was not one problem. Everything I picked, from the airline to the ocean front room were perfect. You get your itinerary from Expedia and thats all you need. Thank you Expedia for a perfect trip.

A Traveler from Staten Island, NY, Expedia


"We can't wait to go back!!"

I was really extremely surprised and impressed with the quality and value of this resort. We had the all inclusive plan and paid nothing else extra out of pocket other than a few tips to an excellent staff. The bus help was amazing. I would come back and stay in a second. The hotel is a little older but is obviously refurbishing. It is very clean and comfortable resort. The view from our balcony was breath taking. I really appreciate everything everyone did to make our vacation wonderful.

Jennifer S from New Orleans,  Expedia


"Can't wait to go back!"

Spent a week here with my sister. (We are both in mid-30s) We had a fabulous time. This is an all-inclusive resort, so if you dont feel like leaving the resort, you don't have to.....

Jeanette from Fairfield Maine,  TripAdvisor

"Beautiful Pools!"

Great property! I am glad we did not buy the inclusive package as their food was mediocre at best. The pools were beautiful and only a few steps from the beach. Beware of the Iguanas!

Honeymooners, VA,  TripAdvisor


"Great Vacation"

This was one of the best vacations I've taken in a long time. It was the first time ever being in the Caribbean for one. And I carefully chose your establishment. Based on what it had to offer and the price of course. My daughter and I were greeted with such pleasure as if we've been there before. We were greeted by Clarisse and Chriss Cornish. I have to say they were the 2 coolest and nicest people I've ever come across for a first time meet. And you know first impressions are everything. I stayed at your establishment for a short while. But long enough to have a good time. And enough to know that I’d recommend it and come back. I also met a few other nice folks. I met Michelle at the front desk really nice too, Joseph extra special he went out of his way to get my daughter something that wasn't on the menu.

Erica James, Letter to GM

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