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Sugar Bay Resort and Spa 6500 Estate Smith Bay St Thomas, VI 00802 US Virgin Islands Phone: 340.777.7100 Toll Free: 800.927.7100 Fax: 340.777.7200

Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.



As used in this policy, the terms “we”, “us” and “our” refer to the Sugar Bay Resort and Spa.

By visiting our Web sites, you are accepting the practices described in this policy. Your visit to our web sites and any dispute over privacy is subject to this policy and our Terms and Conditions (conditions), including limitations on damages and application of the law of the State of VI. Just as our business changes constantly, this policy and the conditions may also change. Please check our web site frequently to see recent changes. If we decide to materially change the way we use personal information gathered on our web sites or otherwise change the policy in a material way, we may notify you by e-mail sent to the address you have provided to us at least thirty (30) days before putting the change into effect. If a change is unacceptable to you, you may remove personal information associated with your beacon-hotel.com user profile as provided in the policy.


BUSINESS TRANSFERS

As we continue to develop our business, we may buy or sell hotels and other assets. In such transactions, customer information is generally one of the transferred business assets and we reserve the right to include personal information collected on our web sites as an asset in any such transfer. Also, in the unlikely event that we, or substantially all of our assets, are acquired, customer information may be one of the transferred assets.


LEGAL REQUIREMENTS

We reserve the right to disclose any personal information you submit to us if we are compelled to do so by a court of law or governmental entity or if we determine it is necessary or desirable to comply with the law or to protect or defend our rights or property or the rights or property of, the South Beach Properties L.P., the Beacon Hotel our web site or its users.



 

THE INFORMATION WE COLLECT:

The personal information and other information that you furnish when online, when you conduct an online transaction, will be used to fulfill your requested transaction as indicated in each applicable section of this policy. Further, such information may be used by us, the Sugar Bay Resort and Spa and our service providers (acting on our behalf) and travel partners. While the policy identifies certain of our service providers, there may be other service providers acting on our behalf in accordance with this policy that are not so disclosed. Indeed, we reserve the right to change service providers from time to time in the ordinary course of our business. Except as otherwise disclosed in the policy, personal information will not sold to third parties outside the Sugar Bay Resort and Spa family of companies (including our service providers and travel partners) without your permission unless it is done on an aggregated basis for statistical purposes without any information that could be used to link that information to you.



We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org/.


QUALITY ASSURANCE AND MARKETING RESEARCH

If you stay at the Sugar Bay Resort and Spa (regardless of whether or not your reservation was made through sugarbayresortandspa.com), personal information forming a part of the transaction record of your stay may be made available to Vizergy, the provider of the online booking engine.

 

WHEN MAKING A HOTEL RESERVATION

If you elect to make a room reservation through our web site you will need to furnish your name, telephone number, billing address and credit card type, number and expiration date, in addition to the dates of your stay, the number of rooms you will require and the number of adults and children in your party. In order to permit us to serve you better, you will also be asked to furnish the following additional information, as applicable, although it is not required in order for you to obtain a reservation: your e-mail address; whether you qualify for a special rate as a member of the American Automobile Association; and whether you have any special requests). If you are a travel agent making a reservation on behalf of a client, you will also be asked to provide your Travel Agent I.D. (i.e., your ARC/IATA/TIDS number). Once you have completed and submitted the online reservation form, the information included in the form is then automatically sent to the Sugar Bay Resort and Spa booking engine. A guarantee or advance deposit is required in order to secure your reservation, thus, the Sugar Bay Resort and Spa will then process your credit card for that purpose, gaining appropriate billing authorization from your credit card company. While online, you will be given a reservation confirmation number and a confirmation of your reservation by e-mail. The information you furnish when making a reservation will be used to fulfill your reservation and may be used as otherwise disclosed in this policy.


OUR WEB HOSTING COMPANY

The Beacon Hotel website is hosted by Vizergy The Vizergy data center is located in Jacksonville , Florida. Vizergy provides 24/7 physical security; including state-of-the-art smoke detection and fire suppression systems, motion sensors, biometric access controls, as well as video surveillance and security breach alarms.


OUR WEBSITE DEVELOPMENT COMPANY

The Sugar Bay Resort and Spa website is being developed by Vizergy, located in Jacksonville, Florida. For more information on the company, visit www.vizergy.com.

 

HOW TO CONTACT US 

Should you have other questions or concerns about these privacy policies, please call us at 1-800-927-7100.





Quick
Reservations
Click calendar to select check in date
Click calendar to select check out date